Update To Our Appointment Policies (01-Jun-19) - Ginza No.1 Facial Salon | Japan Facial Care - Facia Ginza Singapore

Update to our Appointment Policies (01-Jun-19)

Dear Valued Customers,

In order to provide better service to all of our valued customers, we have made a few minor adjustments to our appointment policies with effect from 1st June 2019.

Update to Appointment Policies

📌 Cancellation
For any appointment cancellations, customer is to inform us at least 24 hours before the scheduled appointment timing: either by phone call or text message/WhatsApp to the respective outlet.

This is to ensure that there is reasonable time for us to re-schedule and offer the time slot to another customer.

📌 Late Cancellation & “No-show”
For late cancellations (less than 24 hours) and “no-show”, one (1) treatment session will be forfeited from your package.

📌 Note: We send all customers a sms reminder one (1) day before the actual appointment.

We seek your cooperation to ensure that there is minimal disruption in our service delivery.

Thank you.